Are library systems shared with other authorities?
Yes: the library management system (Spydus) is shared with the AGMA library consortium. At the moment, only bibliographic data is shared.
Is the service or aspects of the service outsourced?
Telephone renewals or membership enquiries by 'phone are dealt with by arm's-length Contact Centre.
In all libraries?
No: three libraries: Heywood, Middleton and Rochdale Central (this latter based in Number One Riverside, the new municipal buildings)
Does the library provide e-books?
Playaways available for loan in some libraries
Overdrive scheduled for later in 2014.
Also the usual access to Librivox and Gutenberg.
What EDI mesages are used?
Quotes, Fulfilments and Invoices. Acknowledgements scheduled for Summer 2014
Integration between Library Systems and Finance
How is this achieved?
Manually via a weekly report that's emailed over for import into Civica Financials